is dedicated to exploring the important topic of creating and managing good business systems and improving operations performance. Written by our Good Business Systems Squad of business and management coaches, this blog covers a range of topics including: Operations Mapping approaches, Systems-based management, Standardizing operations, calculating costs and ROI for systems improvements, and more.
Policy & Procedure Best Practices, written by our P&P Pros, this blog addresses all the in and outs of creating, managing and implementing user-friendly and effective policies and procedures that work for 21st century companies. Everyone—even CEOs—is re-evaluating the impact of clear policies, procedures, and controls on success—and even, in some cases, on survival. But with fewer resources than ever, how can organizations "get it done." Our bloggers offer fresh approaches, as well as new research-based techniques that transcend the old ways that no longer work. In this blog, you'll find stories and anecdotes from the field, as well as valuable advice on how to avoid common pitfalls.
Everyone knows what to do® written by our Streamlined Training Task Force, explores the challenges and issues involved in increasing effectiveness of staff training while containing costs. Topics include: leveraging training investment to improve the bottom line, tools and techniques to cutting time-to-competency for new staff, managing turnover costs, preventing "brain drain" when employees leave, and a whole lot more.
