Zavanta gives you essential compliance features.
From authoring, through reviews, and publishing, Zavanta gives you visibility to the entire process. Create drafts, manage sign-offs. Everything is accessible in the Employee Portal.
- Audit trail and change tracking
- Employee read verification
- Workflow automation
- Standardized authoring
- Everything organized, in one place
Commercial Bank Standardizes Operations Across 160 Locations
A large bank holding company was confronted with a big challenge as the result of several mergers and acquisitions. Operating procedures varied dramatically from location to location, causing customer service inconsistencies and training difficulties.
Using Zavanta, the bank was able to streamline their policies and procedures and generate a centralized P&P portal. Any employee from any location has “on-demand” access to standard operating procedures and bank policy.
Community Bank Reduces Turnover Costs
A community bank needed to address high turnover issues. Teller area alone, turnover was 30%. It was becoming more difficult to keep everyone updated on new laws and regulations. Their policies and procedures were outdated; their maintenance method was antiquated.
Using Zavanta, they were able to overhaul their existing P&P content into a flexible, web-enabled system. As a result, they decreased employee ramp-up time and were able to move floaters from branch to branch.
Credit Union Delights Auditors
The Compliance Director of a credit union received numerous negative citations from auditors for gaps in their policies and procedures. Redundant and inconsistent procedures existed throughout the organization. Auditors wanted the bank to correct these deficiencies prior to a follow up review.
Using Zavanta, they were able to satisfy auditor requirements as well as fix maintenance problems. Their auditors “loved” the results because policies were linked to the SOPs for carrying out the policies.
Mortgage Loan Servicer Streamlines OCC Compliance
A large mortgage loan servicer needed to expand their compliance focus to meet the OCC requirements.
Their investors required that our Servicing group have documented procedures in place to mitigate risk and loss.
Using Zavanta, they were able to show proof that employees are trained and have access to policies and procedures.
