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Applications > Standard Operating Procedures (SOPs)

SOP Software

 

Create SOPs people understand and want to use.

Good standard operating procedures provide a way to communicate and apply consistent best practices within your organization.  But, BAD procedures, can be as disastrous as no procedures at all! 

Unfortunately, there are a whole lot of procedure documents clogging up the shelves and network drives of organizations that don't get used or updated.

Zavanta is an all-in-one SOP solution that breaks through the barriers of using general-purpose tools for creating and managing standard operating procedures.

You get the power of management automation integrated with tools to ensure consistent, high-quality content. Everyone knows what to do. 

Zavanta provides the essential features for modern SOP management:

  • Capture all the know-how people need, in the order they need to complete the task
  • Link SOPs into applications at their point of use
  • Automate review and approval process
  • Make SOPs accessible to all employees in a searchable Employee Portal
  • Attach tests, gather attestation, monitor where employees need help
  • Control access with roles-based permissions

Access all our demos and product guides.

See what Zavanta can do for you.

 
"I felt like a ‘golden god’ after our first inspection using Zavanta.
The inspection was pretty painless because I had all the answers at my fingertips. The inspectors finished in half the time planned.”
Jessi Gunter, Quality Manager
Covenant Pathology Services
 
 

SOP software that's a smart investment.

Better performance, compliance

 

Structured content authoring

Now, even novices will write SOPs that drive better performance.

No more staring at a blank screen. Zavanta's structured authoring wizard prompts authors for all the right information and eliminates inconsistencies. 

  • Insert videos, pictures, forms, podcasts and more.
  • Enforce standardization with Pick Lists.
  • Link SOPs to standards and policies.
  • Reduce maintenance headaches; make sweeping changes across all SOPs at one time.
Multiple SOP authors accessing the troubleshooting screen
 

All-in-one system

Streamline all SOP life cycle phases. 

  • Create and update content.
  • Auto-generate a searchable Employee Portal.
  • Automate all life cycle phases with workflows.
  • Test employees, capture attestation, collect their feedback. Monitor usage with Analytics Reporting.
  • Track all changes, versions.
  • Make sweeping changes across SOPs at once.

Employee certifying they have read and understand an SOP
 

Multi-channel publishing

Deliver SOPs the way people need them.

Write once, publish anywhere (multi-channel publishing) means you can automatically publish content in different ways at the same time: digital devices, print, PDFs, manuals and QR codes.   

Business users manage the Employee Portal on their own. No IT is needed, saving you thousands in labor costs.

SOP updates can go out to your workforce faster.

Zavanta-generated HomePage for application SOPs
 

Performance support in real time

Relevant SOPs are just a click away.

What if employees had access to the know-how they needed at the moment they were performing a task? 

With Zavanta, you can link "how to" instructions directly into work. One click, no searching!  The latest and greatest SOP is right there.

The applications are limitless. 

  • Link standards, policies, and SOPs into your LMS.
  • Insert SOPs into ERP, Finance and CRM systems.
  • Embed relevant content into call center scripts. 
SOP linked directly into a cloud application
 
 

Zavanta Use Cases

An SOP system you can manage with,
train from and that regulators love.

 
groups of construction workers

One of our manufacturing customers saved themselves from two separate multi-million dollar lawsuits using the Zavanta to create an easy-to-understand “Safety System.”  Their operation involved high-liability equipment, and they had strict OSHA compliance standards to meet.

Because the company could demonstrate that they not only had strict safety procedures in place, but also that everyone understood and was USING the procedures, they were twice exonerated from liability lawsuits.

hospital setting

A large hospital was experiencing difficulties training employees on their new medication dispensing machines. Employees lacked consistent training.

Using Zavanta, they were able to create clear SOPs that standardized their training and reduce the error rate using the new machines. 

 
Lab assistant reading an SOP on tablet

Prior to Zavanta, the Quality Manager uses spreadsheets to manage local, state, and federal compliance. SOPs were a scattered mess of Google docs, Word documents, and PDFs.

After Zavanta, the organization was able to slash inspection time in half. Employees loved the ability to search and easily find clear SOPs. And now, their Quality Manager had a way to access SOP quality, see what employees are searching for as as well as automate tasks such as periodic reviews.

A large, marketing services firm was experiencing a high number of recurring errors in their direct mail group. Upon investigation, they discovered that the “star” performer—who had a very low incidence of errors—followed a different procedure for completing his work than the others did.

Using our Zavanta software, they were able to standardize that employee's SOP across the group, saving them $30,000 a month for an annual savings of $360,000.

 
 

Check out our latest SOP software features,
best practices resources.

 
factory worker scanning a QR code to access an SOP on his tablet

New feature

Access SOPs with QR codes

Zavanta will generate a QR code for any SOP or work instruction. Place the code where workers can access. When they scan the code, the SOP will immediately display on their phone or tablet.

IT using an SOP on tablet

SOP best practices blog post

SOP Communication is going mobile -- are you ready?

 

Discover what Zavanta can do for you.