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As Shakespeare said, “A rose by any other name would smell as sweet,” but corporate manuals come in all shapes and sizes under all kinds of names: Employee Policy Manual, Company Procedures Manual, Employee Manual, Corporate Training Manual, Policy and Procedure Manual, Operations Manual, etc., etc., etc.
Does the name make a difference?
Yes! Although all manuals share a common goal of laying out consistent standards, streamlining systems, and standardizing operations within a company, their content, structure, and purpose vary dramatically from type to type. The difference between “Employee” manuals and “Operations” manuals, in particular, is worth a closer examination.
Many organizations have basic employee handbooks, but a large number of organizations lack any kind of Operations Manuals and pay the price for this through inefficiencies, lowered productivity, and higher costs.
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