Research Shows Streamlining Procedures Best Way to Reduce Operations Errors
What’s the most important factor in reducing task errors? Improving employee skills? Training methods, topics, format, and frequency? Manager...
Best Practices (2)
Tips for Better Search Results in Your Policies and Procedures
Accessibility is one of the biggest barriers when applying policies and procedures to streamline business processes. If your employees can’t find the...
Embrace Complaints to Improve Your Business Systems
How well do you listen to customers and employees when they complain that written instructions in your company procedure manuals and employee manuals...
