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The Streamlined Business Blog

Standardizing operations, compliance, and training.

The Streamlined Business Blog

Standardizing operations, compliance, and training.

 

Category:

Standard Operating Procedures


How to Modernize Your Policy and Procedure Communication

Is your organization wasting time and money developing policies and procedures that no one uses? Organizations that integrate clear policy and procedure communication into everyday life realize improved quality, reduced training / turnover costs, and a more empowered workforce. ( Results l read more... about How to Modernize Your Policy and Procedure Communication

Friday, March 12, 2021

CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta

Interest in Zavanta Policy and Procedure Software continues to increase as more aspects of the CFPB’s (Consumer Financial Protection Bureau) come online. Established in 2010, with a mandate to regulate and enforce consumer financial protection laws this year will bring changes for the mortgage industry starting in August 2015. read more... about CFPB Changes for the Mortgage Industry Driving Strong Interest in Zavanta

Wednesday, March 3, 2021

Zavanta Software Principles Highlighted in New Book "Secrets of Success with Procedures"

In his new book Secrets of Success With Procedures , Jack Nicholas, Jr., BS, MBA, P.E., CMRP, CRL, internationally recognized expert in business operations and maintenance reliability and a decorated US Navy veteran and naval engineer, shares his experiences on the importance of written procedures to operations success. read more... about Zavanta Software Principles Highlighted in New Book "Secrets of Success with Procedures"

Wednesday, March 3, 2021

Client Success Story: Bluegrass Community Family Practice

“Having all our standard operating procedures (SOPs) accessible at our fingertips is better for our patients and better for our staff. Zavanta has saved us time, improved accuracy and confidence, and reduced stress,” -Dr. Brian Sosnin In a recent interview, staff at Bluegrass Comm read more... about Client Success Story: Bluegrass Community Family Practice

Wednesday, March 3, 2021

We Have Always Done it This Way

The most dangerous phrase in the language: We have always done it this way! These words, attributed to Grace Hopper offer real insight into patterns that keep businesses stuck. Times change, businesses change, technology changes, and it is important to look at processes and make sure that they still make sense. read more... about We Have Always Done it This Way

Wednesday, March 3, 2021

4 Essential Tips for Ensuring Policy and Procedure Compliance

4 Essential Tips for Ensuring Policy and Procedure Compliance For over 30 years COMPROSE has worked with organizations across all industries — commercial banks, credit unions, hospitals, labs, government agencies, non-profits – just to name a few. Although specific regulatory and certification requirements may differ, all industries share the pain of creating and managing policies and procedures required for regulatory compliance. read more... about 4 Essential Tips for Ensuring Policy and Procedure Compliance

Wednesday, March 3, 2021

Best Practice vs Better Practice – Testing and Refining SOPs

There are layers of gems in this recent Forbes article, which focuses on how to affect change in a “slow-to-change” arena such as government. The article by Eliza Berman was originally published in the Daily Muse . We love this view of best practice vs. better practice. “…the idea that something is the best implies that it can’t be topped. read more... about Best Practice vs Better Practice – Testing and Refining SOPs

Wednesday, March 3, 2021

Insider’s View: The importance of Policies and Procedures in CFPB audits

Guest blogger, Shelly Snapp shares first hand experience of why well-written policies and procedures are a life-saver in navigating Consumer Financial Protection Bureau (CFPB) audits in particular. A vast majority of industries today find themselves challenged not just to keep up with the demands of the consumer’s every changing need, but also the changes within the laws and regulations. read more... about Insider’s View: The importance of Policies and Procedures in CFPB audits

Wednesday, March 3, 2021

Get Expert Help to Complete Your Procedure Manuals Project

There’s another reason your project for developing a company procedure manual or for bringing your ancient policies and procedures manuals up to date might be stalled and stuck on the back burner. As we began in our earlier post 5 Ways to Finally Get Your Procedure Manuals Done, sometimes projects bog down because the task at hand is unfamiliar to you and your team lacks experience and confidence. read more... about Get Expert Help to Complete Your Procedure Manuals Project

Wednesday, March 3, 2021

Policies and Procedures in the News -- CDC -- Ebola -- Anthrax

Policies and Standard Operating Procedures show up in the headlines from time to time, and rarely in celebration of polices and procedures well implemented. But recent headlines regarding the break down of communicating safety protocols at the Center for Disease Control (CDC) have been persistent–and more than a little alarming. read more... about Policies and Procedures in the News -- CDC -- Ebola -- Anthrax

Wednesday, March 3, 2021

5 Things You Must Know Before Writing a Procedure

One of the biggest reasons most corporate procedures collect dust and don’t get used is that people sit down and just start writing without taking the time to carefully think it through. If your goal is writing policies and procedures that get read and used—and avoid writing bad procedures—follow this tip. read more... about 5 Things You Must Know Before Writing a Procedure

Wednesday, March 3, 2021

"Board Approved" Procedure Doesn't Necessarily Mean It's Right

If you want an example of how much clear written policies and procedures matter in the real world , just look at the current crisis in the banking sector. Everyone from shareholders, cable talk show hosts, to Congress wants to know what standardized procedures, management practices and safeguards were in place, and who was responsible for what. read more... about "Board Approved" Procedure Doesn't Necessarily Mean It's Right

Wednesday, March 3, 2021

Do "Unwritten Rules" Undermine Your Business?

Whether you have an official Operations Manual or not, the people in your organization apply policies and procedures everyday to guide decisions and complete their work. You might ask, Why bother to write down standard operating procedures and policies and make them “official”? Many organizations don’t. read more... about Do "Unwritten Rules" Undermine Your Business?

Wednesday, March 3, 2021

Doing the right things -- consistently

That’s a core principle of Sam Silverstein’s methodology and book: “No More Excuses – The Five Accountabilities for Personal and Organizational Growth.” “We are accountable to do the right things consistently.” Sam goes on to explain: “The problem is many managers are great at the strategic level but don’t define the right things that need to be done weekly, daily. read more... about Doing the right things -- consistently

Wednesday, March 3, 2021

Employee Interruptions Cost U.S. Economy $588 Billion a Year

How many times a day do you and your colleagues stop and interrupt a co-worker or supervisor to ask a question or get help in performing a basic task? According to a report in Time Magazine , on a typical day, workers are interrupted about 7 times an hour! That’s 56 interruptions a day, and 80% of them are considered trivial. read more... about Employee Interruptions Cost U.S. Economy $588 Billion a Year

Wednesday, March 3, 2021

How are Employee Manuals and Operations Manuals Different?

As Shakespeare said, “A rose by any other name would smell as sweet,” but corporate manuals come in all shapes and sizes under all kinds of names: Employee Policy Manual, Company Procedures Manual, Employee Manual, Corporate Training Manual, Policy and Procedure Manual, Operations Manual, etc. read more... about How are Employee Manuals and Operations Manuals Different?

Wednesday, March 3, 2021

How to Get Veteran Employees to Use SOPs

One of our clients recently discussed problems they had getting their veteran employees to use and follow their company’s standard operating procedures (SOPs) and company procedures manual. As a consequence, errors and inconsistencies were commonplace. It’s only human nature. If you’ve been doing a job for a long time, you think “I can do this in my sleep” and you think you don’t need to follow “procedures,” right? Unfortunately, that’s not always the case. read more... about How to Get Veteran Employees to Use SOPs

Wednesday, March 3, 2021

Standard Operating Procedures: Straight jacket or Lifeline?

You can divide most people into two categories when it comes to standard operating procedures: those who see them as a lifeline for effective operations and those who see them as a negative force, a straight jacket constraining creativity and innovation. How do you achieve the positive res read more... about Standard Operating Procedures: Straight jacket or Lifeline?

Wednesday, March 3, 2021

The Best Way to Test Your Procedures for Accuracy

When writing policies and procedures, accuracy rules! Unless your company procedures manual is accurate, your employees won’t use it and your efforts will be wasted. The the most important thing you can do to ensure that your policy and procedure manuals get read and used is to test your procedures for accuracy. read more... about The Best Way to Test Your Procedures for Accuracy

Wednesday, March 3, 2021